In order to guarantee the safety of every
visitor, we invite you to purchase your tickets online in advance and to
respect the sanitary measures during your visit. Please respect your entry time
as well. Your tickets will be checked at the entrance of the museum.
Due to the current health
context, it is compulsory to present a valid Covid Safe Ticket (for visitors from 16 years old) and to wear a face mask (for visitors from 6 years old)
when visiting Train Word.
Present your CST (European
Union Digital COVID Certificate) or QR code, either printed on a piece of paper
or via the CovidSafeBE app, and your ID card at the entrance. Both documents
are required to visit Train World.
Together we keep it safe!
How to book your ticket?
Select the activity you want to book from the
list below. Select the date and time slot for your visit. Specify the number of
tickets per rate, click on "Add to shopping cart" and continue with
the booking. Once we have received your payment, you will receive your tickets
You can present these on your phone or print them out in A4 format.
If you have booked a reduced rate, remember to bring the supporting document /
appropriate card with you. Holders of a Brussels Card must present
themself at the ticket desk in order to register their visit.
We advise you to plan at least 2 hours of visit. The
entrance doors of Train World close at 15:30. Rooms are cleared 30' before
museum closing time.
Tickets are non-refundable.
However, you may request an exchange by contacting our Bookings department via email@example.com or +32 (0)2 224 75 88 during opening hours, from Monday to Friday, 9:00
to 12:00 and 13:00 to 16:00.
Do you have any further questions ?
For general information relating to your visit, you
can send us an email at firstname.lastname@example.org or call +32 (0) 2 224 74 37, during opening hours, from Monday to
Friday, 9:00 to 12:00 and 13:00 to 16:00.
Do you still have questions? Just have a look to the FAQ.